Friday, October 22, 2010

An Apology?

Within minutes of sending my email... I got this in response.

Hi Sarah,
We are sorry you child got hurt. As a father, I always check products used around my children to ensure their safety on a regular basis and I would hope other parents would do the same. I will look into what we can do to improve our product and thank you for letting us know. Again we are truly sorry. Thank you.

Sincerely,
Kaleb Pierce
Milk Bands LLC

Does that sound backhanded to anyone else?

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